All articlesChoosing a tradesperson

How to choose between two quotes when the prices are the same

Reviews tell you how a job went for somebody else. A verification record tells you what is true about the business today — and that is a different, more useful thing.

For customers15 August 20264 min read

When two quotes are close, most people fall back on reviews. Reviews are worth something, but they describe the past and they can be bought. They do not tell you whether the business is insured this morning.

The four things worth checking

  • Is the business who it says it is? Identity and registration checks answer that.
  • Is there insurance in place right now, and what does it cover?
  • Are the qualifications or registrations the job needs actually held?
  • When was each of those things last looked at by somebody other than the business?

How to read a record

A record lists each check with the date it was last confirmed. Ticks mean completed and current. Anything missing simply means it has not been checked yet — not that it failed. A short record is not a warning; an out-of-date one is.

Scan, do not trust the print

A printed certificate or a sticker on a van proves nothing on its own. Scan the code, or search the business name here. The page you land on is the live position, and it will tell you plainly if a membership is no longer active or if paperwork has lapsed.

If anything on a record looks wrong, tell us. We re-check the paperwork behind it rather than taking anyone's word for it.

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