Simple and straightforward

How we verify information

We check official sources where they exist and review paperwork where it is needed. The confirmed results appear on your Verification Record. It usually takes minutes, not weeks.

Scan to verify

On your phone

Try me

Scan this code with your phone camera. It opens an example verification record — exactly what a customer sees when they scan your shield, certificate or van.

Or open the example record

What actually happens

From identifying what applies to publishing a clear result customers can check.

A tradesman wearing the Approved Tradesman shield, showing a customer a part under her sink
  1. 1. Add what applies

    We use trusted sources or paperwork, as appropriate.

  2. 2. We check the source

    Against an official record wherever possible.

  3. 3. A person reviews it

    Anything unclear is checked by a trained reviewer.

  4. 4. Your record stays current

    Confirmed checks appear with dates and expiry reminders.

The sort of things we check

You'll only ever be asked for what's relevant to your trade and where you work. If it doesn't apply to you, we won't ask for it.

  • Insurance

    Public liability insurance

  • Qualifications

    NVQ, diplomas and certificates

  • Trade registrations

    Scheme and register memberships

  • Business records

    Official company or tax records

  • Identity checks

    Photo ID and verification

  • Trading address

    Where the business operates from

What happens to what you send

  • Your paperwork stays private

    Nothing you send is published. Customers only ever see that an item was confirmed, and when.

  • Used once, for one thing

    Paperwork is only ever used to confirm the check you sent it for. Nothing else.

  • You can see everything

    Your Verification Centre shows the status of every item and exactly what, if anything, is outstanding.

  • No penalty for trying again

    If something isn't accepted first time, just send another. There's no limit, no fee and no black mark.

Why it's worth it

What this gives you

  • Checked by us, not claimed

    No business confirms its own details. We check them, against the official source wherever one exists.

  • Based on something real

    A tick means we independently confirmed the fact through an official or trusted source, or by assessing paperwork — not a claim, review or paid placement.

  • Kept up to date

    Expiry dates are tracked, so what you read today reflects what's valid today.

  • Honest about the gaps

    Anything not yet confirmed says so openly, so nothing is hidden by leaving it out.

What the ticks mean, and how to read a profile, is explained in full on one page.Verification explained

Expiry dates, reminders and what happens when something lapses are covered in full on one page.Ongoing monitoring

Next step

See it on a real profile

Open a Verification Record to see which items have been confirmed, and the date each one was checked.

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