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• Customer enquiriesQuestions about reading a verification record, what a check covers, or what has not been verified yet.Ask a question
• Business enquiriesHelp getting started, choosing which documents to send first, or adding to an existing record.Get business support
• Report an issueTell us if something on a verification record looks wrong. We re-check the paperwork behind it.Report an issue
• AccessibilityTell us if any part of the platform is difficult to use and we will look into it.Report an accessibility issue
• General contactAnything that does not fit the other options — media, partnerships, data requests or feedback.Send a message

Every enquiry is logged as a support case with its own reference number so you and our team can track it from first contact through to resolution.