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Questions to ask a roofer before hiring

Learn the exact questions to ask a roofer about guarantees, waste removal, timber rot, and written quotes before starting work.

For customers27 October 20263 min read
Roofing at work on a home, wide shot of the work in progress

Roof work is difficult to inspect from the ground, which makes hiring a reliable roofer essential for your peace of mind. Asking the right questions early on helps you spot clear red flags before scaffold towers go up around your home.

Who will actually carry out the work on my roof?

Some roofing firms measure up the job and then pass the physical work to unvetted subcontractors. You should ask directly whether the person quoting will be on site or leading the team on the ladder.

If third parties are used, ask if the main contractor takes full responsibility for their standard of work and site safety. When looking for a local specialist, you can check profiles on our roofing directory to confirm business details.

What guarantee comes with the roofing materials and labour?

A solid roofing quote breaks down protection into two parts: the manufacturer warranty on materials and the trade guarantee on workmanship. New slate or concrete tiles often carry long manufacturer warranties, but flat roofs using felt or GRP fibreglass rely heavily on correct installation.

Ask how long the contractor backs their own labour and fitting, particularly around tricky details like lead flashing, valley gutters, and chimney aprons. Make sure any promise comes on written company stationery rather than just a verbal reassurance.

How will you handle unexpected timber damage or rot?

Stripping back old tiles often reveals rotten wooden battens or damaged rafter ends that were hidden from view. A good contractor will explain their procedure for halting work, photographing the issue, and agreeing any extra cost before laying new breathable underlay.

Whether you live in a coastal property in Bournemouth or a period terrace in Colchester, damp rafters require immediate attention. Ask how additional materials and extra labour hours will be calculated before any work begins.

Who clears away old tiles, scaffolding, and rubbish?

Roofing produces heavy waste, including broken slate, mortar droppings, and degraded timber. Your contractor should state clearly whether waste removal fees and skip hire are included in the quoted price.

Ask if the crew performs a daily magnetic sweep of your driveway and lawn to pick up stray roofing nails. You want your grounds left safe and clear once the scaffolding comes down.

How long will the job take and how do you handle bad weather?

Weather can change quickly, so ask how the team plans to secure open roof structures overnight or during heavy rain. A professional crew carries heavyweight waterproof tarpaulins and knows how to temporarily batten down an exposed roof deck.

Get a clear timetable for erecting scaffolding, stripping materials, laying underlay, and finishing hips and ridges. Clear communication about start dates helps keep your household prepared.

Before you agree the quote

  • Written breakdown listing specific materials, including underlay and tile types
  • Confirmation of who will be on site each day during the project
  • Details of waste removal, skip positioning, and daily magnet cleanup
  • Clear terms for handling extra work if damaged rafters are uncovered
  • Written details of workmanship and material guarantees

What should a proper written roofing quote include?

A reliable quote lists specific products rather than vague descriptions like standard tiles. Look for itemised lines covering breathable roofing membrane, ridge tile fixing systems, code 4 lead flashing, and waste disposal.

Check our verification standard to see how we verify trade businesses through independent source checks and supplied paperwork. A complete itemised breakdown protects both you and the contractor from misunderstandings later on.

Take your time to compare written quotes and check the credentials of each contractor before making your choice. Start your search by checking our local trades directory to view verified details, confirmed ownership, and completed background checks.

Roofing: what guarantee comes with the roofing materials and labour — close detail of the materials and finish
Roofing: how will you handle unexpected timber damage or rot — the finished result at a home

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